Return Policy
At Lead 2 Need Store, we want you to have the best shopping experience possible. If you are not entirely satisfied with your purchase, we're here to help.
Return and Exchange Policy
1. 30-Day Return Period: We accept returns and exchanges within 30 days of the original purchase date.
2. Item Condition: To be eligible for a return or exchange, your item must be in the same condition as when you received it, unworn, unused, and in its original packaging.
3. Non-Returnable Items: Certain items are non-returnable, including but not limited to personalized items, gift cards, and final sale items.
4. Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error, in which case we will cover the return shipping costs.
5. Refunds and Processing Time: Once we receive your returned item and inspect it, we will initiate the refund process. Refunds will be issued to the original payment method and may take up to [X] business days to appear in your account, depending on your financial institution.
6. Exchanges: If you would like to exchange an item, please contact us to arrange the exchange. We will ship the replacement item once we receive the returned item.
How to Initiate a Return or Exchange
To initiate a return or exchange, please follow these steps:
1. Contact our Customer Support Team at info@lead2need.com to request a Return Merchandise Authorization (RMA) number.
2. Pack the item securely, including a copy of the original packing slip or invoice, the RMA number, and any accessories or manuals included.
3. Ship the package to the address provided by our Customer Support Team.
Contact Us
If you have any questions or need further assistance, please don't hesitate to contact our Customer Support Team at info@lead2need.com. We're here to assist you with any concerns or inquiries.
Thank you for shopping at Lead 2 Need Store. Your satisfaction is our top priority.
Return and Exchange Policy
1. 30-Day Return Period: We accept returns and exchanges within 30 days of the original purchase date.
2. Item Condition: To be eligible for a return or exchange, your item must be in the same condition as when you received it, unworn, unused, and in its original packaging.
3. Non-Returnable Items: Certain items are non-returnable, including but not limited to personalized items, gift cards, and final sale items.
4. Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error, in which case we will cover the return shipping costs.
5. Refunds and Processing Time: Once we receive your returned item and inspect it, we will initiate the refund process. Refunds will be issued to the original payment method and may take up to [X] business days to appear in your account, depending on your financial institution.
6. Exchanges: If you would like to exchange an item, please contact us to arrange the exchange. We will ship the replacement item once we receive the returned item.
How to Initiate a Return or Exchange
To initiate a return or exchange, please follow these steps:
1. Contact our Customer Support Team at info@lead2need.com to request a Return Merchandise Authorization (RMA) number.
2. Pack the item securely, including a copy of the original packing slip or invoice, the RMA number, and any accessories or manuals included.
3. Ship the package to the address provided by our Customer Support Team.
Contact Us
If you have any questions or need further assistance, please don't hesitate to contact our Customer Support Team at info@lead2need.com. We're here to assist you with any concerns or inquiries.
Thank you for shopping at Lead 2 Need Store. Your satisfaction is our top priority.